About Spencers Solicitors

Before you make your accident compensation claim you should know that we are professional accident claim solicitors. We're not a claims company that farms your case out to other solicitors. When you talk to us, you'll be talking to the people that will handle your accident claim; the people who will take responsibility for gaining you the accident compensation you're entitled to.

for no obligation advice on making a claim.

You won’t encounter impersonal call-centre scripts when you deal with us. When you call for the first time you'll talk to a friendly, trained and supportive professional who has the time and desire to listen. There's no rush, we want you to take as long as you need to tell us what has happened. Once you've done that we'll consider your needs and assign an individual accident claim lawyer to your case and they'll have particular knowledge and experience of your type of accident or injury.

How do we handle a claim?

Successful accident compensation claims start the moment we've established that you will be able to make a claim. When you first contact us about your accident claim we will quickly determine whether you can make a claim.

• Establishing the facts
  We will need to know about your injury in as much detail as possible and what, if any, diagnosis or treatment you have received. We'll need you to give us relevant dates, times and circumstances. If there were witnesses, that can be a real help in making your claim and, if you have them, photographs may be useful. Just tell us as much as you can and we'll do all we can to help you fill any gaps. As things move along it's also important to keep any receipts and invoices relating to losses and expenses resulting from what happened.
• Paying for your claim
  If you are entitled to make an accident claim we'll work on a no win no fee basis. In essence that means that when we win your costs and our fees will be claimed from your opponent. And, when your claim is settled and you receive your accident compensation you will keep all of it.
• What about the costs if you don't win?
  We're very experienced accident claim solicitors and it is rare for us not to win. If we don't win you don't pay our fees. It may also be possible to protect you from costs from the other side if things don't turn out as we plan by using an insurance policy and we can explore that option with you.
• Your recovery
  A well-prepared accident claim will lead to accident injury compensation that will cover the medical care and treatment you may need. That may be short-term treatment, or long-term treatment involving medical specialists and support services.
• Financial stability
  A claim for loss of earnings often forms part of accident compensation claims. If you are off work while you get better you still have to pay the bills, but that's not always easy if there's no money coming in or that income is reduced. We'll make sure your accident claim includes maintaining financial stability.

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