At Spencers Solicitors we pride ourselves on being dedicated to our clients and genuinely listening to what they have to say about us. Below is just a small selection of the feedback received from clients who we've helped pursue a personal injury claim.
I had been talking about making a Will for some time but it was one of those things I just didn't seem to get around to. When I finally made an appointment, I was surprisingly nervous. However, I shouldn't have worried. The appointment was really straight forward and everyone I met from arriving to leaving were lovely. I should have done it sooner! Thanks again Amy and Spencers.
I have found the service and commitment given to me personally from Andrea Ribchester-Hodgson on behalf of Spencers Solicitors very professional and dedicated to my ongoing case. I find the phone calls and emails very informative and helpful to me in understanding the legal process I find myself in.
I would like to confirm how helpful you have been. From the outset, and having never been in this position, you have taken me through step by step. From the first phone call for you to get some background information all the way through to where we are now I have felt at ease that you are professional and know what is required. The fact that I get constant updates is helpful meaning I do not need to keep chasing you allowing me not to worry about my case. Also, I am happy to trust your judgement on experts etc as you have been so professional and know what is required much more than I.
Very happy with all service received. Very proffessional and kept me up to date with everything I needed to know.
The overall service I received from Spencers Solicitors was way above and beyond my expectations and I can not fault the service they provided for me. In particular the actual solicitor who was dealing with my case was extremely helpful, knowledgeable and competent. I would have no hesitation in recommending Spencers Solicitors to anyone and would, most definitely, use their services again should the need arise.
First class and helpful at all times.
I was very very pleased with the friendly and efficient way I was treated and the help and advice I was given along the way. Thank You.
The service that I received was exceptionally good. The financial outcome was far beyond my expectation and I would have no hesitation in recommending this company. I would certainly use Spencers again.
From the outset my lawyer was professional, courteous and I felt confident she would do her utmost to bring my case
to the best outcome at the earliest date possible. That certainly proved to be the case. When nothing seemed to be happening she kept me up to date by email and phonecall, and explained everything in a way I could understand, without seeming to oversimplify it. She took the time to listen and answer my questions fully. I would recommend without hesitation.
Never had to lift a finger except to see the doctor. Thanks Spencers for making it so stress free.
Excellent service, excellent outcome
I would like to take this opportunity to thank you and your colleagues. We were a bit dubious when the Insurance Company asked us to get a solicitor but you have been great. Every time we have been worried or didn't understand something you were always there to explain and put my mind at rest. It has been a very stressful year and a half and without you it would have been a lot worse.If anyone ever asks me to recommend a Solicitor, I will defiantly recommend Spencer's. We are very grateful for all your help. It has been a pleasure speaking to you.
I would just like to take this opportunity to thank you again for all your hard work and effort you put into resolving my claim so quickly.
Professional from the outset of my claim to the settlement.
Everyone involved in my claim at Spencers were superb and my claim was sorted in no time. Well done Spencers!
I have rated your service with my true honesty and appreciate all you did for me, you couldn’t have been more helpful thanks again.
Fantastic service from the outset, claim handled expertly.
I was extremely happy with the service I received from you. Any forms I had to fill in were easy to understand and any telephone conversations were courteous and friendly. I would contact you if I every had any other accident. Thank you for all your help.
I have been kept informed at all stages, the process has moved through quickly and explanations of each stage have been given as appropriate. I have received a fantastic service. Many thanks.
Very pleased with the outcome, very professional and understanding would definitely recommend to others....keep up the good work!
As it was an uninsured driver that caused the accident I didn't think I stood a chance of claiming. But thanks to Spencers Solicitors and their drive, I am very happy with their service and outcome.
Throughout the process my lawyer was exemplary in every aspect of the work we did together and in the work she performed on my behalf. My thanks and regards to her and the whole team.
Excellent clear precise information given in a very difficult and demanding case where my lawyer did all the hard work. Very very satisfied with Spencers Solicitors.
It was my first claim I have ever had to experience and it was made very simple and was taken care of very quickly. Very satisfied.
I was very pleased with the result of my claim, also very impressed with the manner in which
the claim was dealt with.
I would certainly recommend to anyone.
My claim was dealt with from start to finish in the most professional way. I was listened to and was provided with the information I needed to pursue my claim. When I came across issues with getting information, the staff were patient and extremely helpful. I would definitely use your service again.
Just to say thank you on the way my bicycle accident claim was handled, an excellent job!