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Client Testimonials

At Spencers Solicitors we pride ourselves on being dedicated to our clients and genuinely listening to what they have to say about us. Below is just a small selection of the feedback received from clients who we've helped pursue a personal injury claim.


  • Mr & Mrs Hollinshead, Chesterfield - Created their own tailored Will with our specialist in-house department

    Testimonial quote We found Samantha extremely friendly and approachable. The offices are easy to access with comfortable meeting rooms. The whole process of having our Wills drafted was straightforward and speedy. Testimonial quote

    Mr & Mrs Hollinshead rated us 5 out of 5 for our overall Wills service in
    5 out of 5 stars for our Wills Service
  • Mr & Mrs Brookes, Alfreton - Created their own tailored Will with our specialist in-house department

    Testimonial quote Very Smooth. Lovely Lady. We would definatley use Spencers again. Thank you. Testimonial quote

    Mr & Mrs Brookes rated us 5 out of 5 for our overall Wills service in
    5 out of 5 stars for our Wills Service
  • Mr Preston, Alfreton - Created a tailored Will with our specialist in-house department

    Testimonial quote Really good customer care service, down to earth, friendly & helpful. I would recommend to others. They put my father at ease & they kept everything simple. As a family we would deffinately use them again. Testimonial quote

    Mr Preston rated us 5 out of 5 for our overall Wills service in
    5 out of 5 stars for our Wills Service
  • Ms Allen, Chesterfield - Created her own tailored Will with our specialist in-house department

    Testimonial quote I would definately recommend Spencers Solicitors especially Samantha Ibrahim who was excellent. Everything was clearly explained in a friendly and helpful manner. Testimonial quote

    Ms Allen rated us 5 out of 5 for our overall Wills service in
    5 out of 5 stars for our Wills Service
  • Mrs Pashley, Bolsover - Created her own tailored Will with our specialist in-house department

    Testimonial quote I had been talking about making a Will for some time but it was one of those things I just didn't seem to get around to. When I finally made an appointment, I was surprisingly nervous. However, I shouldn't have worried. The appointment was really straight forward and everyone I met from arriving to leaving were lovely. I should have done it sooner! Thanks again Amy and Spencers. Testimonial quote

    Mrs Pashley rated us 5 out of 5 for our overall Wills service on
    5 out of 5 stars for our Wills Service
  • Mrs Tilsley – Cambridge, Father tragically passed away following multiple injuries from an attack in hospital

    Testimonial quote I have found the service and commitment given to me personally from Andrea Ribchester-Hodgson on behalf of Spencers Solicitors very professional and dedicated to my ongoing case. I find the phone calls and emails very informative and helpful to me in understanding the legal process I find myself in. Testimonial quote

    Mrs Tilsley rated us 5 out of 5 for our overall personal injury service on
    5 out of 5 stars for Personal Injury Service
  • Mr Cooper, Sussex - Suffered rib and shoulder injuries after being involved in a road traffic accident

    Testimonial quote I would like to confirm how helpful you have been. From the outset, and having never been in this position, you have taken me through step by step. From the first phone call for you to get some background information all the way through to where we are now I have felt at ease that you are professional and know what is required. The fact that I get constant updates is helpful meaning I do not need to keep chasing you allowing me not to worry about my case. Also, I am happy to trust your judgement on experts etc as you have been so professional and know what is required much more than I. Testimonial quote

    Mr Cooper rated us 5 out of 5 for our overall personal injury service on
    5 out of 5 stars for Personal Injury Service
  • Miss Hutchinson, Derby - Injuries to her hips, back and shoulders after being hit by a car as a pedestrian

    Testimonial quote Very happy with all service received. Very proffessional and kept me up to date with everything I needed to know. Testimonial quote

    Miss Hutchinson rated us 5 out of 5 for our overall personal injury service on
    5 out of 5 stars for Personal Injury Service
  • Mrs Cook, Reigate - Pain and discomfort in her neck, shoulder and back following another driver cutting across her vehicle's path and causing a collision

    Testimonial quote The overall service I received from Spencers Solicitors was way above and beyond my expectations and I can not fault the service they provided for me. In particular the actual solicitor who was dealing with my case was extremely helpful, knowledgeable and competent. I would have no hesitation in recommending Spencers Solicitors to anyone and would, most definitely, use their services again should the need arise. Testimonial quote

    Mrs Cook rated us 5 out of 5 for our overall personal injury service on
    5 out of 5 stars for Personal Injury Service
  • Miss Hyde, Hereford - Fractured her hand and pelvis as a passenger in a road traffic accident

    Testimonial quote First class and helpful at all times. Testimonial quote

    Miss Hyde rated us 4.1 out of 5 for our overall personal injury service on
    4.1 out of 5 stars for Personal Injury Service
  • Mrs Baker, Hereford - Fractured her shoulder after falling off steps that were incorrectly provided

    Testimonial quote I was very very pleased with the friendly and efficient way I was treated and the help and advice I was given along the way. Thank You. Testimonial quote

    Mrs Baker rated us 5 out of 5 for our overall personal injury service on
    5 out of 5 stars for Personal Injury Service
  • Mrs Bull, Derby - Suffered head, shoulder and back injuries after falling down granite steps

    Testimonial quote The service that I received was exceptionally good. The financial outcome was far beyond my expectation and I would have no hesitation in recommending this company. I would certainly use Spencers again. Testimonial quote

    Mrs Bull rated us 5 out of 5 for our overall personal injury service on
    4.9 out of 5 stars for Personal Injury Service
  • Mr Grayson, Somerset - Suffered head injuries after hitting his head on a low steel staircase

    Testimonial quote From the outset my lawyer was professional, courteous and I felt confident she would do her utmost to bring my case
    to the best outcome at the earliest date possible. That certainly proved to be the case. When nothing seemed to be happening she kept me up to date by email and phonecall, and explained everything in a way I could understand,
    without seeming to oversimplify it. She took the time to listen and answer my questions fully. I would recommend without hesitation.
     Testimonial quote

    Mr Grayson rated us 4.9 out of 5 for our overall personal injury service on
    4.9 out of 5 stars for Personal Injury Service
  • Mr Wylie, Greater Manchester - Leg and hand injuries after someone collided with his vehicle whilst he was unloading

    Testimonial quote Never had to lift a finger except to see the doctor. Thanks Spencers for making it so stress free. Testimonial quote

    Mr Wylie rated us 4.4 out of 5 for our overall personal injury service on
    4.4 out of 5 stars for Personal Injury Service
  • Mr Jones, Worcester - Suffered a slipped disc in a construction site accident

    Testimonial quote Excellent service, excellent outcome Testimonial quote

    Mr Jones rated us 5 out of 5 for our overall personal injury service on
    5 out of 5 stars for Personal Injury Service
  • Mr D, Bedford - Dislocated wrist injury as a passenger in a road accident

    Testimonial quote I would like to take this opportunity to thank you and your colleagues. We were a bit dubious when the Insurance Company asked us to get a solicitor but you have been great. Every time we have been worried or didn't understand something you were always there to explain and put my mind at rest. It has been a very stressful year and a half and without you it would have been a lot worse.

    If anyone ever asks me to recommend a Solicitor, I will defiantly recommend Spencer's. We are very grateful for all your help. It has been a pleasure speaking to you.
     Testimonial quote

    Mr D commented on our overall personal injury service on
  • Mr Roe, Milton Keynes - Neck and back injuries after a car emerged from a side road and collided with him

    Testimonial quote I would just like to take this opportunity to thank you again for all your hard work and effort you put into resolving my claim so quickly. Testimonial quote

    Mr Roe commented on our overall personal injury service on
  • Mr Harris, Northampton - Sustained a lower back injury when his vehicle was hit whilst stationary

    Testimonial quote Professional from the outset of my claim to the settlement. Testimonial quote

    Mr Harris rated us 4.4 out of 5 for our overall personal injury service on
    4.4 out of 5 stars for Personal Injury Service
  • Mr Smith, Sheffield - Suffered shoulder and lower back injuries in a road traffic accident

    Testimonial quote Everyone involved in my claim at Spencers were superb and my claim was sorted in no time. Well done Spencers! Testimonial quote

    Mr Smith rated us 4.9 out of 5 for our overall personal injury service on
    4.9 out of 5 stars for Personal Injury Service
  • Mrs Crowley, Weston-super-Mare - Bruised ribs and foot injury sustained from falling down a pot hole whilst out shopping

    Testimonial quote I have rated your service with my true honesty and appreciate all you did for me, you couldn’t have been more helpful thanks again. Testimonial quote

    Mrs Crowley rated us 5 out of 5 for our overall personal injury service on
    5 out of 5 stars for Personal Injury Service
  • Mr Lewis, Cannock - Suffered neck, shoulder and back injuries having been collided into during a car traffic accident

    Testimonial quote Fantastic service from the outset, claim handled expertly. Testimonial quote

    Mr Lewis rated us 5 out of 5 for our overall personal injury service on
    5 out of 5 stars for Personal Injury Service
  • Mrs Hole, Weston-super-Mare - Suffered shoulder, arm and knee injuries having slipped on a wet floor

    Testimonial quote I was extremely happy with the service I received from you. Any forms I had to fill in were easy to understand and any telephone conversations were courteous and friendly. I would contact you if I every had any other accident.
    Thank you for all your help.
     Testimonial quote

    Mrs Hole rated us 4.9 out of 5 for our overall personal injury service on
    4.9 out of 5 stars for Personal Injury Service
  • Mrs Cheung, Derby - Suffered neck and shoulder injuries as a passenger in a multi vehicle collision

    Testimonial quote I have been kept informed at all stages, the process has moved through quickly and explanations of each stage have been given as appropriate. I have received a fantastic service. Many thanks. Testimonial quote

    Mrs Cheung rated us 5 out of 5 for our overall personal injury service on
    5 out of 5 stars for Personal Injury Service
  • Mr Bull, Chesterfield - Involved in a manufacturing accident that crushed his finger

    Testimonial quote Very pleased with the outcome, very professional and understanding would definitely recommend to others....keep up the good work! Testimonial quote

    Mr Bull rated us 5 out of 5 for our overall personal injury service on
    5 out of 5 stars for Personal Injury Service
  • Mr Lavin, Leeds - Suffered various broken bones & shoulder injuries in a motorcycle accident

    Testimonial quote As it was an uninsured driver that caused the accident I didn't think I stood a chance of claiming. But thanks to Spencers Solicitors and their drive, I am very happy with their service and outcome. Testimonial quote

    Mr Lavin rated us 5 out of 5 for our overall personal injury service on
    5 out of 5 stars for Personal Injury Service
  • Miss Cane, Somerset - Multiple injuries after falling from a walkway at work

    Testimonial quote Throughout the process my lawyer was exemplary in every aspect of the work we did together and in the work she performed on my behalf. My thanks and regards to her and the whole team. Testimonial quote

    Miss Cane rated us 5 out of 5 for our overall personal injury service on
    5 out of 5 stars for Personal Injury Service
  • Mr Choudry, Shipley - Sustained whiplash and back injuries after being hit by an untraced driver

    Testimonial quote Excellent clear precise information given in a very difficult and demanding case where my lawyer did all the hard work. Very very satisfied with Spencers Solicitors. Testimonial quote

    Mr Choudry rated us 5 out of 5 for our overall personal injury service on
    5 out of 5 stars for Personal Injury Service
  • Mr Catheral, Oswestry - Suffered shoulder and back pain after a vehicle crashed into him, pushing him into another stationary vehicle

    Testimonial quote It was my first claim I have ever had to experience and it was made very simple and was taken care of very quickly.
    Very satisfied.
     Testimonial quote

    Mr Catheral rated us 4.9 out of 5 for our overall personal injury service on
    4.9 out of 5 stars for Personal Injury Service
  • Mr Halman, Somerset - Suffered a hand injury and fractures due to a machinery accident at work

    Testimonial quote I was very pleased with the result of my claim, also very impressed with the manner in which the claim was dealt with.
    I would certainly recommend to anyone.
     Testimonial quote

    Mr Halman rated us 4.7 out of 5 for our overall personal injury service on
    4.7 out of 5 stars for Personal Injury Service
  • Miss Doe, Malvern - Whiplash and shoulder injuries due to a car accident

    Testimonial quote My claim was dealt with from start to finish in the most professional way. I was listened to and was provided with the information I needed to pursue my claim. When I came across issues with getting information, the staff were patient and extremely helpful. I would definitely use your service again. Testimonial quote

    Miss Doe rated us 4.9 out of 5 for our overall personal injury service on
    4.9 out of 5 stars for Personal Injury Service
  • Miss Malone, Burnham-on-Sea - Multiple injuries having been knocked from her bicycle

    Testimonial quote Just to say thank you on the way my bicycle accident claim was handled, an excellent job! Testimonial quote

    Miss Malone rated us 4.8 out of 5 for our overall personal injury service on
    4.8 out of 5 stars for Personal Injury Service
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