Train, Coach & Bus Accident Claims


Public transport operators and their drivers have a duty of care towards their passengers. If you have been injured while a passenger on a bus or on any other means of public transport, we are here to help you make a successful compensation claim.

We are specialist personal injury solicitors who are experienced in handling accidents caused by a wide variety of vehicles, and we can help you with most train, coach or bus accident compensation claims. Being a passenger means that you cannot be held at fault for the road accident, so we'll look to pursue any and all parties responsible for your injury, whether that's the travel operator (i.e. the bus company) or another road user.


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Public Transport Accident Compensation

The Public Service Vehicles (Conduct of Drivers, Inspectors, Conductors and Passengers) Regulations 1990 provide that a passenger has the right of a claim if a driver has been negligent or if there has been a breach of statutory duty.

If you are looking to make a compensation claim, it can be beneficial to collect supporting evidence as soon as possible. The evidence you collect can be a range of simple things but can really benefit your claim.

Here are a few examples:-

  • The bus or train operator and route number
  • The registrations of the vehicles involved
  • The driver's name and employee number
  • Details of other passengers or witnesses
  • Ticket for the journey

Can I make a Public Transport Accident Claim?

Public transport is heavily regarded as a safe, cost effective and eco-friendly method of transportation. However if an accident occurs whilst you are a passenger then you may be eligible to make a personal injury claim.

No matter what kind of injury you have suffered, we are here to make sure you make a compensation claim that will cover your medical and care needs for as long as you need them. Common accidents include:

  • Collisions with another vehicle
  • Falling or tripping when getting on or off the vehicle
  • Falling down stairs on a double-decker bus
  • A fall from harsh acceleration/braking when either standing or seated
  • Slipped due to litter or obstructions in vehicle walkways

Public Transport Accident Specialists

The injuries that can occur when using public transport can have lasting effects on the sufferer and their day to day life.

With that in mind, we're keen to help you make a successful accident injury claim and we firmly believe that talking to us will be the first step in securing the personal injury compensation you deserve.

Some of the more common forms of public transport accidents we deal with are:

  • Bus or coach accident claims
  • Train accident compensation
  • London underground or tube accident claims
  • Tram accident claims
  • Accidents at a station, platform or waiting lounge

Our philosophy on road accidents claims is straightforward: as specialist personal injury solicitors what we do above all else is look after you and your best interests, without fail, every step of the way.

Contact Spencers Solicitors

Call us today on 08000 93 00 94 to discuss your claim with one of our advisors, or complete an Online Claim Enquiry form and we'll call you back.

If you're worried about having to pay legal fees if you lose, don't be. Public transport accident claims are normally dealt with under a 'no win no fee' arrangement.

How can we help?

Personal Injury Accident Guides

Please read through our bespoke "accident guides" which will help you understand and navigate through the injury claims process.


View Accident Guides

Personal Injury Case Studies

Please take a look over our case studies which explain how our legal teams have helped secure our clients with the compensation they deserve.


View Case Studies

Contact Us Today

Our offices are conveniently located near to Chesterfield town centre & fully equipped with onsite meeting facilities, disabled access and free parking.

  08000 93 00 94

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