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Train, Coach & Bus Accident Claims

Find out how we can help

Train, Coach & Bus Accident Claims

Public transport operators and their drivers have a duty of care towards their passengers. If you have been injured while a passenger on a bus or on any other means of public transport, we are here to help you make a successful compensation claim.

for no obligation advice on making a claim.

We are specialist personal injury solicitors who are experienced in handling accidents caused by a wide variety of vehicles, and we can help you with most train, coach or bus accident compensation claims.

Being a passenger means that you cannot be held at fault for the road accident, so we'll look to pursue any and all parties responsible for your injury, whether that's the travel operator (i.e. the bus company) or another road user.

Can I make a Public Transport Accident Claim?

Public transport is heavily regarded as a safe, cost effective and eco-friendly method of transportation. However if an accident occurs whilst you are a passenger then you may be eligible to make a personal injury claim.

No matter what kind of injury you have suffered, we are here to make sure you make a compensation claim that will cover your medical and care needs for as long as you need them. Common accidents include:

  • Collisions with another vehicle
  • Falling or tripping when getting on or off the vehicle
  • Falling down stairs on a double-decker bus
  • A fall from harsh acceleration/braking when either standing or seated
  • Slipped due to litter or obstructions in vehicle walkways

Public Transport Accident Compensation

The Public Service Vehicles (Conduct of Drivers, Inspectors, Conductors and Passengers) Regulations 1990 provide that a passenger has the right of a claim if a driver has been negligent or if there has been a breach of statutory duty.

If you are looking to make a compensation claim, it can be beneficial to collect supporting evidence as soon as possible. The evidence you collect can be a range of simple things but can really benefit your claim.
Here are a few examples:-

  • The bus or train operator and route number
  • The registrations of the vehicles involved
  • The driver's name and employee number
  • Details of other passengers or witnesses
  • Ticket for the journey

Contact Spencers Solicitors

Call us today on 08000 93 00 94 to discuss your claim with one of our advisors, or complete an Online Claim Enquiry and we'll call you back.

If you're worried about having to pay legal fees if you lose, don't be. Public transport accident claims are normally dealt with under a 'no win no fee' arrangement.

Where Next?

Bus Accident Compensation Advice

Online Claim Enquiry

Complete an online claim enquiry and one of our team will contact you to assist, or you can call us on 08000 93 00 94.

No Win No Fee Road Claims

No Win No Fee

A No Win No Fee claim means just what it says: if we don't win your bus accident claim we won't ask you to pay for our work.

As experienced personal injury solicitors, we regularly gain the maximum injury compensation awards for our clients.

The injuries that can occur when using public transport can have lasting effects on the sufferer and their day to day life.

With that in mind, we're keen to help you make a successful accident injury claim and we firmly believe that talking to us will be the first step in securing the personal injury compensation you deserve.

Some of the more common forms of public transport accidents we deal with are:

  • Bus or coach accident claims
  • Train accident compensation
  • London underground or tube accident claims
  • Tram accident claims
  • Accidents at a station, platform or waiting lounge

If you would like to pursue a public transport accident claim the first thing to do is contact us. You can call us on 08000 93 00 94 or send us an Online Claim Enquiry.

Our philosophy on road accidents claims is strightforward: as specialist personal injury solicitors what we do above all else is look after you and your best interests, without fail, every step of the way.


Our Client Quality Rating
Spencers Personal Injury Solicitors Client Quality Rating
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What Next?
Public Transport Claim Enquiry

Claim Enquiry

Send details of your train or bus accident claim and we'll do the rest

Public Transport Compensation Helpline

08000 93 00 94

Call an advisor to discuss the details of your public transport compensation claim


A list of Law Society personal injury solicitor panel members is viewable on our Regulation page.


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© 2016 Spencers Solicitors Limited trading as Spencers Solicitors. Registered in England and Wales No. 06059110. Authorised and regulated by the Solicitors Regulation Authority (No. 00466097). This website uses cookies to store information on your device, please read our privacy policy for further details and on how to opt out. Sitemap.