June 22, 2011
John Spencer is quoted in the Post Online, Insurance Age and Insurance Times on the industry response to the Justice Bill.
"Instead of seizing the opportunity to tackle one of the most glaring deficiencies in the personal injury market, the government has instead demonstrated a total disregard for the groundswell of calls to tackle the issue of referral fees. This is a profoundly disappointing choice which I believe undermines the entire aim of proper reform.
Referral fees damage the system by creating a myriad of perverse commercial incentives which threaten access to justice and cost consumers dearly by pushing up insurance premiums to unsustainable levels.
By skirting the issue of referral fees, we are now left with rushed-through, half-baked legislation which does not implement the transparency, regulation and outright ban of referral fees which the system needs.
It is my profound hope that the industry will pull together and fill the leadership vacuum sadly left by the government by challenging the deeply entrenched commercial interests which add no value to claimants, damage access to justice and present a bad and costly deal to consumers."
Read the full Industry responds to Justice Bill article from the Post Online website.
Read the full Government says yes to referral fees article from the Insurance Age website.
Read the full Ministers accused of ducking referral fee ban article from the Insurance Times website.